{"id":735,"date":"2025-09-22T10:13:05","date_gmt":"2025-09-22T08:13:05","guid":{"rendered":"https:\/\/www.qualio314.fr\/?page_id=735"},"modified":"2025-09-22T10:46:02","modified_gmt":"2025-09-22T08:46:02","slug":"reclamations","status":"publish","type":"page","link":"https:\/\/www.qualio314.fr\/index.php\/reclamations\/","title":{"rendered":"R\u00e9clamations"},"content":{"rendered":"\n \n
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Faire une r\u00e9clamation<\/h1>\n

Chez Qualio 3.14<\/b>, nous attachons une importance particuli\u00e8re \u00e0 la qualit\u00e9 de nos formations et de nos accompagnements.\nVous disposez d\u2019un droit de signalement pour nous informer :
d\u2019un al\u00e9a ponctuel<\/b> (incident mineur),
d\u2019une difficult\u00e9 rencontr\u00e9e<\/b> (point d\u2019am\u00e9lioration),
d\u2019une r\u00e9clamation<\/b> (insatisfaction formalis\u00e9e).
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Chaque retour est analys\u00e9 par notre r\u00e9f\u00e9rent qualit\u00e9 (Sylvain Delahaye)<\/b> afin d\u2019am\u00e9liorer nos pratiques dans le cadre de notre d\u00e9marche Qualiopi.\n <\/p>\n <\/div>\n <\/section>\n

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Remplir le formulaire de r\u00e9clamation<\/h3>\n <\/div>\n <\/div>\n \"\"\n

Scannez le QR Code<\/span> ci-dessus pour acc\u00e9der au formulaire.
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Vous pouvez \u00e9galement cliquer sur le bouton ci-dessous<\/span><\/span> :
\n <\/p>\n Acc\u00e9der au formulaire <\/a>\n <\/div>\n <\/div>\n

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Envoyez votre demande autrement<\/h3>\n <\/div>\n <\/div>\n

Adresse postale :<\/span>\n
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Qualio 3.14
\u00c0 l\u2019attention du R\u00e9f\u00e9rent Qualit\u00e9 \u2013 Sylvain Delahaye
25 rue de Ponthieu\n75008 Paris \n <\/p>\n

<\/span>Par mail<\/b> :
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Vous pouvez envoyer votre r\u00e9clamation directement \u00e0 notre r\u00e9f\u00e9rent qualit\u00e9 \u00e0 l\u2019adresse suivante :<\/span><\/b>\n <\/p>\n

\n contact@qualio314.fr<\/span><\/b>\n <\/a>\n <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

Toutes les r\u00e9clamations sont trait\u00e9es de mani\u00e8re confidentielle, dans le respect du RGPD.\nVotre retour contribue directement \u00e0 notre d\u00e9marche d\u2019am\u00e9lioration continue.<\/p>\n <\/div>\n <\/section>\n \n \n \n \n","protected":false},"excerpt":{"rendered":"

Faire une r\u00e9clamation Chez Qualio 3.14, nous attachons une importance particuli\u00e8re \u00e0 la qualit\u00e9 de nos formations et de nos accompagnements. Vous disposez d\u2019un droit de signalement pour nous informer : d\u2019un al\u00e9a ponctuel (incident mineur), d\u2019une difficult\u00e9 rencontr\u00e9e (point d\u2019am\u00e9lioration), d\u2019une r\u00e9clamation (insatisfaction formalis\u00e9e). Chaque retour est analys\u00e9 par notre r\u00e9f\u00e9rent qualit\u00e9 (Sylvain Delahaye) … Continue reading \u00ab\u00a0R\u00e9clamations\u00a0\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-735","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/pages\/735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/comments?post=735"}],"version-history":[{"count":5,"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/pages\/735\/revisions"}],"predecessor-version":[{"id":743,"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/pages\/735\/revisions\/743"}],"wp:attachment":[{"href":"https:\/\/www.qualio314.fr\/index.php\/wp-json\/wp\/v2\/media?parent=735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}